Frequently Asked Questions


What should I bring with me?


Temperatures in the Elqui Valley often vary within the same day depending on the season. Mornings and evenings tend to be cooler. For maximum comfort, be sure to bring the following:

CHECK WEATHER

For maximum comfort, be sure to bring the following:

  • Comfortable clothes to be able to carry out activities in the hotel like: Yoga, cycling, golf, exercise, etc.
  • Swimsuits
  • Trekking shoes, if you want to do outdoor activities
  • Backpack.
  • Gloves, hat and sunglasses, depending on the season.

Do children pay the same as adults?


Children under the age of 2 are freed of charge.
From 3 to 13 years old they pay 50% of the value, sharing a room with their parents.

Do you have facilities for babies?


We have equipped cribs, bathtub, thermos, and also prepare natural strained drinks with organic vegetables from our garden.
We offer babysitter service with extra charge.

Is there a program that has fewer associated services?


All the programs of the Hotel count with all the services included.

How many people can stay at the Hotel?


Single occupancy 24 persons.
Double occupancy 48 persons.
Families with children sharing a room and depending on the age, up to 60 people.

What are the check-in and check-out times?


Our check-in time is at 15:00 and check-out at 11:00 hrs.

Other services:
Early check-in: entrance to the hotel from 12.30. Additional value of USD 50.00 per person.
Rooms are subject to confirmation before the established schedule. This service includes welcome, lunch upon arrival and use of the facilities.

Late check out: Departure from the hotel until 17.30. Additional value of USD 50.00 per person.
Rooms are subject to confirmation after the established schedule. This service includes lunch and use of the facilities.

Which services are not included?


  • Massages and therapies.
  • High quality liqueurs from our cellar.
  • Excursions outside the Hotel.
  • Transport.

Can I rent golf clubs?


Yes, we have equipment for men, women and children.
Guests do not pay Green fee.

Can I have lunch in the villa without being accommodated?


CasaMolle's gastronomy is only for guests, however daily programs can be made with gastronomy included according to hotel availability. info@casamolle.cl

Others


Our rate includes:


Service all inclusive with a gastronomy of excellence and customized, we consider your food restrictions, unlimited open bar, rural wifi.

Guided activities:

Horseback riding, hiking, trekking, yoga, stargazing with telescope.

Non-guided activities:

Kayak in the lagoon, 9-hole golf course for exclusive use of hotel guests, boccia course, bicycle tours, 2 outdoor pools, heated pool, sauna, cold pool, gym, yoga and meditation room, 6 outdoor hot tubs, quartz circle for meditation and healing.

Our rate does not include:


  • Early check in - Late check out
  • Massages, relaxation and healing therapies.
  • Transfers to and from CasaMolle.

* Once your reservation has been made, we will attend your requirements in a personalized way, designing your stay to measure: Transfers, golf lessons, talks, shows, tours, visits to vineyards, ceremonies, wine tasting, pisco and more. Service all inclusive with a gastronomy of excellence and customized, we consider your food restrictions, unlimited open bar, rural wifi.info@casamolle.cl

Reservation & Cancellation Policies:


A 30% deposit is required to guarantee your reservation.
The remaining 70% can be paid one month before the arrival of the guests to the villa.
Cancellations 30 days before arrival: 30% penalty
Cancellations of 29 - 0 days, later: 100% penalty.

Parking Service:


Our hotel has free private parking in the establishment.

Connect with CasaMolle

EMAIL
info@casamolle.cl
PHONE CONTACT
+56944257739
WHATSAPP
+56944257739
GEOLOCATION
CasaMolle, Elqui Valley

WE PROMISE GREAT MEMORIES

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